Privacy Policy

Introduction

Loving Start Childcare & Education ("we", "our", "us") is committed to protecting the privacy of children, families, and staff. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following types of personal information:

Child's name, date of birth, and medical information
Parent/guardian names, contact details, and emergency contacts
Family income details for Child Care Subsidy purposes
Immunisation records
Photographs and videos of children participating in activities

How We Use Your Information

Personal information is used to provide quality childcare services, comply with regulatory requirements, administer Child Care Subsidy, communicate with families, and ensure the health and safety of all children in our care.

Disclosure of Information

We may disclose personal information to government agencies (including Services Australia and the Department of Education), medical professionals in case of emergency, and authorised regulatory bodies as required by law.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Electronic records are stored securely with access restricted to authorised personnel only.

Your Rights

You have the right to access and correct your personal information. To make a request, please contact us at Healesville@Lovingstart.com.au or call 03 5905 3735.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Loving Start Childcare & Education
349-353 Maroondah Hwy, Healesville, VIC 3777
Phone: 03 5905 3735
Email: Healesville@Lovingstart.com.au

Last updated: March 2026